6/28/2023 0 Comments Samsung kies or smart switchIt is around 4 years old so I have had my moneys worth but would still be good to get the info from it. If it is just the screen then I would have thought the laptops would still recognise it. I’m not sure what is exactly wrong but it seems something serious like a tiny crack in the mainboard which may cost me more than the tablet is worth to get it repaired. Had a close look at other connections inside and all seems secure plus I cannot see any damage of any sort. Tried disconnecting the battery for 30 seconds or so and reconnecting it but still dead. So Smart Switch and Helium will probably be the same result. I have tried using various programs including Dr Fone and Yodot which enables you to access files on your device from your computer/laptop but once again those programs do not even recognise any device plugged in. My TV does not have HDMI port and I am waiting for some adaptors arrive that I have ordered to try and connect using different methods to the TV and laptop. I tried connecting to laptop with HDMI cable but laptop does not even notice anything has been plugged in. Tried connecting to different laptops and result is the same. But when I press and hold start button the laptop bleeps and recognises I am doing something to the tablet but does not recognise what the device is. Tried plugging into laptop the message comes up saying it does not recognise it any more. Tried holding both volume buttons and plugging in to charge, tried holding in the on button but still nothing. The screen stays black so I cannot access any files, photos or notes I saved on it. It wasn’t dropped or anything and has done that same short journey many times. Used my Nexus 7 (Gen 1) Tablet Friday Lunch time, brought it home with me in my backpack, tried to use it in the Evening and nothing. If your screen is beyond usable, you can still use a USB mouse instead of the touch screen. Helium requires both the PC equivalent and the Android version for your device. I’m going to talk about Helium first since I’m a pretty big advocate of its service. Most of these are tough to use if you can’t use your screen, but with a mouse and a second screen, you can easily bypass your screen problems. There are even services like Nandroid backups that make use of custom recoveries. When I mention backup apps, I’m talking about programs like Helium or Titanium Backup. Method 4: Backup apps-Recover Files on a Broken AndroidĪnother way to recover files on a broken Android phone is by using backup aps. If your screen is broken, follow one of the methods mentioned here. If you cannot open your device to use Kies, please follow one of the unlock methods mentioned here. Just like in the Smart Switch, Kies gives you all of the instructions you need to follow after you correctly connect your device to your PC or Mac. It means you’ll need an HDMI cable and a converter box so you can use both HDMI and a USB mouse at the same time.Ĭonnect your device to Kies-Recover Files on a Broken Android If your screen doesn’t work, but your Android device can still power on, you can use a TV or a monitor as a secondary screen. If it worked and you’ve enabled USB debugging by following these steps: Follow Method 1: Step 1. Connect a USB mouse to the other end of the cable and wait a moment. ![]()
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